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Leaving Feedback

Leaving Feedback⚓︎

This section explains how to leave comments on map features to report observations and help improve the data.

For a list of all guides on the TCAT Wiki, refer to the Guides List.

Overview⚓︎

AccessMap allows you to share feedback about routing directions and about specific features in and around the pedestrian network, such as sidewalks, crossings, curb ramps, or landmarks.

Feedback helps TCAT and community contributors identify issues in the underlying pedestrian data and prioritize improvements.

Feature Feedback⚓︎

To report an issue with a specific map feature (such as a sidewalk, crossing, or curb ramp), tap or click on or near the feature to open a details popup, then select Share Feedback. This opens the Share feedback about this feature form.

Select one or more issue types by checking the relevant boxes:

Checkbox Use When
The feature is located somewhere else The feature exists but is mapped in the wrong location
Inaccurate information An attribute is incorrect (e.g., wrong surface type or incline)
Add something that's missing A real-world feature is not represented in the data

Optionally, add details in the Comments text field, then select Submit to send your feedback (or Cancel to dismiss).

Share feedback about this feature form Share feedback about this feature form

Step Feedback⚓︎

To report an issue with a specific segment of a planned route, open the Directions panel and select the Share Feedback link on any direction card. This opens the Share feedback about this step form.

Select one or more issue types by checking the relevant boxes:

Checkbox Use When
Inaccurate GPS Your GPS position does not align with the route shown on the map
This part of the path is inaccurate The described path segment does not match real-world conditions
Add something that's missing Relevant information about the step is absent

Optionally, add details in the Comments text field, then select Submit to send your feedback (or Cancel to dismiss).

Share feedback about this step form Share feedback about this step form

Writing Effective Comments

Be concise and specific. Good examples:

  • "This crossing does not have markings"
  • "Surface is gravel, not concrete"
  • "There is a newly installed curb ramp at this corner"
  • "There is not a bench here"
  • "The path here is blocked by a tree"

What Happens to Your Feedback⚓︎

Comments submitted through AccessMap are collected by TCAT and used to assess data quality and guide future data corrections.

Thank you for using AccessMap!

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